What the service does well:
People who are considering moving into the nursing home are provided with helpful
information in the revised statement of purpose and service user guide to
enable them to make a decision. They can be confident the home will be able
to meet their needs due to good pre-admission assessments, they benefit from
being able to visit the home prior to admission.
People can be confident their physical and health care needs are understood
and will be met. People benefit from the support of staff who treat them with
respect and maintain their privacy and dignity. Peoples’ quality of life is
enhanced by the opportunity to take part in a variety of activities, they can
enjoy a fulfilling lifestyle with good outside links maintained and as much
choice and control over all aspects of their lives as their individual abilities
allow. People enjoy a balanced and varied selection of food to meet their tastes
and choices. They are listened to and are free to offer comment or complaint.
They are protected from abuse.
People who live in the home are protected through robust recruitment
processes. They can be confident the home is being managed effectively. The
health and welfare of people who live in the home is promoted through safe
working practices.
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