Environment

The intended outcomes for Standards 19 – 26 are:

Service users live in a safe, well-maintained environment.
Service users have access to safe and comfortable indoor and outdoor
communal facilities.
Service users have sufficient and suitable lavatories and washing
facilities.
Service users have the specialist equipment they require to maximise
their independence.
Service users’ own rooms suit their needs.
Service users live in safe, comfortable bedrooms with their own
possessions around them.
Service users live in safe, comfortable surroundings.
The home is clean, pleasant and hygienic.

The Commission considers Standards 19 and 26 the key standards to
be inspected.

 

JUDGEMENT – we looked at outcomes for the following standard(s):

People who use the service experience adequate outcomes in this area.
People are benefiting from the recent improvements in the environment. The
ongoing plans for improvement, once completed, will enhance the quality of
life for people who live in the home. They are protected from harm by good
standards of hygiene and safe hot water systems.

This judgement has been made using available evidence including a visit to
this service.

 

EVIDENCE:

People are benefiting from the continued improvement in the environment.
Repairs have been made, new furniture has been purchased and new carpets
have been laid in a number of areas. The manager pointed out areas where
further improvements will be made in the next few weeks such as new stair
carpet and curtains. The planned extension will further improve the quality of
life for people when it is intended that the existing building will be completely
refurbished.

Bedrooms seen are attractively decorated and furnished. A number of new
beds have been purchased and there are plans to renew others in the near
future. The manager confirmed the intention to phase out the use of shared
rooms in the future; currently four people share rooms. Storage space for
equipment continues to be a problem, with many such items such as lifting
hoists still having to be kept in corridors. The potential danger to people of
this has been lessened by the simple but effective arrangement of placing
hazard signs near them. It is hoped that plans for the new extension and
refurbishment and redesign of the existing building will include adequate
storage facilities.

People are benefiting from the addition of a new shower room, which offers
them increased choice. A number of bathrooms are in need of refurbishment,
there are plans to address this once the planned extension has been
completed. People are protected from risk of infection through good standards
of hygiene. Improvements have been made to one of the sluices since the last
inspection to bring this area up to reasonable standard to maintain infection
control. Hot water systems have been improved and the handyman now tests
water temperatures regularly to ensure people are safe and comfortable when
using hot water.

People benefit from the use of well-furnished and homely communal rooms on
the ground floor. The lounge and dining room are spacious and comfortable.
The Home is clean and free from unpleasant odours.

 

 

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